Have a visa or citizenship question?
The Department of Home Affairs is currently trialling a new Digital Assistant online chat that will make it easier and faster to find answers to Australian visa and citizenship questions. Please visit https://immi.homeaffairs.gov.au and click on the orange ‘Digital Assistant’ tab located in the bottom right hand side of the screen.
Beware of Visa Scams and Fake Agents
To avoid being scammed, you can check the Register of Migration Agents on the OMARA website, to receive the protections of an OMARA registered Migration Agent.
There are Australian registered migration agents working all around the world in countries such as India, the United Kingdom, China and New Zealand, just to name a few. These agents are subject to the same Code of Conduct, professional development and regulations as registered migration agents based in Australia. More information about Australia’s efforts to ensure the integrity of the migration advice profession is available at: https://www.mara.gov.au/
Visas and Citizenship
Information about Australian visas, including how to apply, and Australian citizenship is available at www.homeaffairs.gov.au
Visa applications for travellers to Australia may be lodged either on-line (where permitted or required) or through an Australian Visa Application Centre (AVAC). Applications for Australian citizenship may also be lodged on-line or through an AVAC.
The AVAC can assist you with pre-lodgement information about visas and citizenship, and with lodging your application. Where you are required to apply for your visa on-line and cannot access the internet the AVAC may be able to assist you. The AVAC is the only channel through which you may lodge paper applications. Visa applications cannot be accepted at the Australian High Commission, Port Moresby, or the Australian Consulate-General, Lae.
The AVAC in Papua New Guinea is located at:
Steamships Building
corner of Hunter Street and Champion Parade
Granville, Port Moresby
National Capital District
Papua New Guinea
The AVAC is open 8.30am to 4.30pm from Monday to Friday (except public holidays).
You may contact the AVAC by telephone on (+675) 74 111 751, from 8.00am to 5.00pm from Monday to Friday (except public holidays).
You may contact the AVAC by e-mail at [email protected]
The AVAC website is www.ttsaustralia.com
Visa and citizenship applications lodged by residents in Papua New Guinea are generally processed by the Australian High Commission, Suva, or by a relevant office in Australia. Once you have lodged your application, if you have any inquiries you may contact the Suva office by e-mail [email protected]
Vaccination requirements for travellers from Papua New Guinea
Papua New Guinea is no longer listed on the Global Polio Eradication Initiative website as a polio outbreak country. As such, evidence of polio vaccination for clients who have resided in Papua New Guinea is no longer be required.
If an applicant has been requested to provide evidence of vaccination against Polio as a result of travel to or residence in Papua New Guinea, this request can be disregarded.